Effective Date: 14 January 2025
RainingBits LTD t/a Part-IS.eu (“we”, “us”, or “our”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your data when you interact with our website (Part-IS.eu) and related services. It complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Data Controller
RainingBits LTD is the data controller responsible for your personal data. If you have any questions or concerns about this policy, please contact us at:
Email: info@part-IS.eu
Address: 20-22 Wenlock Road, N1 7GU London
2. What Data We Collect
We collect the following types of personal data when you use our website and services:
• Contact Information: Name, email address, phone number, and postal address (when provided).
• Payment Information: Details necessary to process payments (via Stripe) such as card details and billing information.
• Website Usage Data: Information collected through cookies and tracking tools, such as Google Analytics and Google Ads. This may include your IP address, browser type, device information, and interaction with our site.
• Communication Data: Information provided when you contact us or subscribe to our services, such as through Mailchimp forms.
3. How We Use Your Data
We use your personal data for the following purposes:
• Service Delivery: To provide and manage your ticket purchases, including payment processing via Stripe and fraud prevention.
• Marketing and Communications: To send you updates, promotions, and information related to our services via email (with your consent).
• Analytics and Performance Monitoring: To analyse website usage through Google Analytics and improve user experience.
• Advertising: To track conversions and deliver targeted advertising using Google Ads.
• Legal Compliance: To comply with legal and regulatory obligations, such as fraud prevention and financial record-keeping.
4. Legal Basis for Processing
We process your personal data on the following lawful bases:
• Consent: When you sign up for newsletters, request downloads, or agree to targeted advertising.
• Contract: To fulfil our obligations in providing services you purchase or request.
• Legal Obligation: To comply with applicable laws and regulations.
• Legitimate Interests: For fraud prevention, analytics, and improving our services.
5. Data Sharing
We may share your personal data with the following third parties:
• Google Analytics and Google Ads: For website tracking and targeted advertising.
• Mailchimp: For managing email subscriptions and communications.
• Stripe: For processing payments and fraud prevention.
• Legal Authorities: Where required by law or to protect our legal rights.
These third parties process data in compliance with their respective privacy policies. We encourage you to review their policies for more information.
6. Data Retention
We retain your personal data only for as long as necessary for the purposes outlined in this policy:
• Transaction data will be retained for [insert duration] to comply with financial regulations.
• Marketing data will be retained until you opt-out or withdraw consent.
7. Cookies and Tracking
Our website uses cookies and similar technologies to enhance your experience. Cookies used include:
• Essential Cookies: Necessary for website functionality.
• Analytics Cookies: To track user behaviour via Google Analytics.
• Advertising Cookies: To deliver targeted ads via Google Ads.
You can manage your cookie preferences through your browser settings.
8. Data Security
We implement appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse. This includes encryption, secure servers, limited access, and regular monitoring.
9. Your Rights
Under UK GDPR, you have the following rights:
• Access: Request a copy of the personal data we hold about you.
• Correction: Request corrections to inaccurate or incomplete data.
• Erasure: Request deletion of your data, where legally permissible.
• Objection: Object to processing based on legitimate interests or direct marketing.
• Data Portability: Request transfer of your data to another organisation.
• Withdraw Consent: Withdraw your consent at any time.
To exercise your rights, please contact us at info@part-is.eu.
10. Third-Country Transfers
Some of our data processors (e.g., Google, Mailchimp, Stripe) may transfer your data outside the UK or EEA. Such transfers are conducted in compliance with UK GDPR, including the use of Standard Contractual Clauses (SCCs) or equivalent safeguards.
11. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Please check this page regularly for updates.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Email: info@part-is.eu
Address: 20-22 Wenlock Road, N1 7GU London
By using our website, you agree to this Privacy Policy. If you do not agree, please refrain from using our services.
